Enterprise Digital Experience Platform

Deliver personalized experiences for the entire customer journey.

Enterprise-Digital-Experience-Platform
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A Flexible Platform to Fit Your Needs

We use Liferay which is designed to work within your existing business processes and technologies to build a custom solution that uniquely meets your needs. Great experiences don’t just happen, we just create them with Liferay.

Integrate customer requirement for a successful digital transformation.

Digital transformations often neglect to really transform organizations. Numerous projects are rejected because they simply can’t exhibit value on an industrial scale. This is especially valid for projects that may not deliver direct income and where the goals are essentially pointed toward further developing efficiency, responsiveness and/or capacity for innovation in larger, conventional organizations. Digital transformation in industry presents critical difficulties, not only in terms of the amount of investment required, but also the difficulties in estimating performance, sharing new practices across the association and carrying out changes for an enormous scope.

But even with a clear and all-encompassing digital roadmap, numerous organizations still find themselves trapped in the disarray of proof of concept, which is a need these days to test the legitimacy of any usage scenario, business model or value proposition.

DIGITAL CONSULTING SERVICES

We help you build a comprehensive roadmap to accelerate your digital transformation

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Strategic Consulting

  • Growth Strategy
  • Business Modeling
  • Time of Entry
  • Gap Identification
  • Channel Strategy
  • Digital Risk Management
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Customer Experience & Design

  • Channel Mix
  • Accessibility Design
  • People, Process and System Interaction Design
  • Brand Design
  • Primary & Secondary User Research
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Technology & Engineering

  • Technology Forecasting
  • Roadmap Development
  • Technologies, Frameworks & Platform Evaluation
  • Data, ETL & Reporting
  • AI/ML Modeling

Understanding customer experience in Digital Times/DXP (Digital Experience Platform).

Would you pay more for a memorable experience, given by a brand you like? In the future, your clients assuredly will. More than costs or items, experiences that flash incredible emotions will shape purchasing behaviors and brand dedication.

Having discussions may sound simple. but in the present complex world, it's everything but. It requires not just conveying content to sites, email, versatile applications, customer portals, social platforms, IoT gadgets, virtual and augmented reality gadgets, in-store kiosks, digital signage, POS systems, and the sky is the limit from there; yet additionally interfacing the experiences on them.

Customers have come to acknowledge that giving data to organizations is a necessary part of digital. However, they anticipate that brands should realize them in return. Marketing leaders regularly talk about putting clients first, but the fact is 42% of organizations never request any feedback. Customers can detect this disconnect. They know when the human component is absent. Our responsibility is to proactively search out and fix broken experiences before the clients drive away.

GIKS Advantage

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Customer Support

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Customer Acquisition