INTELLIGENT TICKETING MANAGEMENT

Easiest and fastest way to improve great customer Service.

OUR SOLUTION IS EASY TO IMPLEMENT,AND USE.

Our easy-to-use, the lightning-fast interface will keep your agents super productive and focused on helping customers and residents.

USER EXPERIENCE

Loved by customers for its simplicity and elegance, Intelligent Ticketing Management is the easiest and fastest way to provide great customer service

DATA SCIENCE

Our strong reporting and analytics, you will also have access to the key metrics that will help you make improvements and increase efficiencies across the board

INTELLIGENT

It is a brain child of years of industry experts who have handcrafted solutions for the next generation. Every day, we constantly strive to improve our solutions and thus bring a lot of value to your own personal well being

Feartures

A desire to help and empower customers to enhance timely support and solution to provide just in time resolutions.

EASY TO USE, AND SCALE

The developed system is easy to use via multiple platforms and utilities. The developed system will provide just in time reporting and adhoc reporting to the management to support in decision making.

SCALABLE TO ALL

The system is designed and developed to be scalable for all localities. The system can be customized for all types of complaints and suggestions as per the needs.

WORK SMARTER, NOT HARDER

The system will provide insights to the users, management and all other stakeholders to make them self sufficient to take decisions and corrective measure for better service and support to the employees.

IOS & ANDROID

Transform your business ideas into mobile applicationsw. Mobile application development arena being one of the most innovative spaces in the industry today holds the prospect for the future of business. We make mobile apps for multiple-platforms like Android, iOS .

MAKE IT YOUR OWN

It is an extensible product instead of just an project implementations, with guidance and support of the Northern Railway Authorities, we are constantly evolving it to make it more configurable and user friendly.

BRANDING & IDENTITY

System is designed and developed to provide just in time complaints resolution, maintenance and support to the stakeholders. It allows you to be your brand solution and make your identity.

GIKS Advantage

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Customer Support

Customer Support

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Customer Acquisition

Customer Acquisition